Mission, Vision and Values

At Ronald McDonald House Charities^® of Northeast Ohio, Inc.,

OUR MISSION is to enhance the healthcare experience for families and children through comfort, care and supportive services.

OUR VISION is to inspire hope when and where families need it most.

OUR VALUES

• Compassion – We support families and each other in a respectful, accepting, and equitable manner.
• Excellence – We have an unwavering commitment to quality, collaboration, and continuous improvement.
• Inclusion – We make everyone feel welcome.
• Innovation –We encourage thoughtful and creative ideas to enhance our services and respond to changes in our environment.
• Trust – We respect the privacy of our stakeholders, maintain a safe environment, and operate transparently.

While we don't administer medical care, we keep millions of children and families close to the critical care they need - and to each other. Our programs are designed with the community in mind. They provide essential care like places of respite for parents, space for children to be children, and communities of support for all family members dealing with a child's medical crisis.