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Christmas and Holiday Gifts Customer Service Books

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25 @ $19.95



Date posted: 02-Dec-2022

If you want to make an impact on your staff, family or clients consider giving them one of my books on customer service for Christmas or the holidays. If you give them chocolates it is gone in a few days and no impact. If you give them ideas that will help them become more successful and more customer driven you are helping them reach more of their potential.

All books ordered by December 10 will be personally inscribed and autographed.

You can mix and match to achieve better volume pricing. Discounts start at 11 - 49, 15% off, 50- 99, 26% off, 100 -249, 30% off and 250+ 35% off Individual books in the US will be mailed media mail for 2 bucks each. Books are available for download for only 9.99 each. If you send John Tschohl an email with the names of each person you want an inscribed message with. John's autograph will make a powerful gift. If shipping Internationally, then give yourself 2 weeks to ensure delivery is on time.

Call  John at SQI to place your order. 612-382-5636  ALL 100% trade except for shipping.

Check out all our books at   Books - Service Quality Institute (

Relentless Making Customer Service your Core Principle. Learn from service leaders. My new book.  Relentless : Making Customer Service Your Core Principle

Moving Up helps everyone become indispensable and extraordinary. A very easy read. A must gift for family and employees.

 Achieving Excellence Through Customer Service is the bible of customer service. Now in its 10th edition. An excellent gift for managers and major clients.

 Empowerment: A Way of Life is idea for everyone you want to make empowered decisions. An easy read.

 Loyal for Life is all about Service Recovery. How to take a customer from hell to heaven in 60 seconds.      Loyal for Life - Service Quality Institute        

 Ca$hing In focuses on how to believe more in yourself and deliver great customer service. How to make more money by building yourself from within.

Impact the lives of your family, staff and clients.   Instead of a gift basket or bottle of wine, make a valuable impression on your customers, friends and family that can last a lifetime and give them one of my books on customer service and success.                                                                                                                                                                                                                                                                                                                                                                                                                                        Merry Christmas,      

John Tschohl, President
Service Quality Institute
Minneapolis, Minnesota 55437
Cell / Whats App 1-612-382-5636

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Trinity Exchange

Mark Mitchell
4813 Grand Ave
Suite A-1-A
Duluth, MN 55807
(P) (218) 624-4431
(F) (218) 655-4839
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